FREQUENTLY ASKED QUESTIONS
What is a Home Watch service?
Home Watch is a visual inspection of a home or property looking for obvious issues. At CrossView Property Management, we provide scheduled inspections of unoccupied homes in Ponte Vedra, Jacksonville, St. Augustine and surrounding areas to check for water damage, pest activity, HVAC failure, mold, storm damage, and more.
Why do I need a Home Watch company?
If your home is vacant for extended periods—due to travel, seasonal living, or transition into a new residence—unnoticed issues can become expensive problems. Our NHWA-accredited Home Watch services help identify and report problems early, giving homeowners peace of mind while they’re away.
How often should Home Watch inspections occur?
We recommend weekly or bi-weekly visits, depending on the property and your needs. More frequent visits may be needed during storm season or if your home has special systems (like pools or smart tech) that require regular oversight.
What areas to you serve?
We proudly serve Ponte Vedra Beach, including Sawgrass, Marsh Landing, The Plantation, Nocatee, Jacksonville Beaches, as well as Jacksonville, St. Augustine, and Northeast Florida.
What’s included in a Home Watch inspection?
Each inspection includes:
Visual interior & exterior walkthrough
Check for signs of water leaks, mold, pests, or damage
Ensure HVAC is functioning
Secure doors and windows
Photo documentation and digital report sent to the homeowner
Optional concierge add-ons like mail pickup or vendor access
Is CrossView insured and certified?
Yes! We are fully insured, bonded, and a proud member of the National Home Watch Association (NHWA). This ensures you receive reliable, ethical, and professional service every time.
Can you help before or after a hurricane?
Absolutely. We offer pre-storm preparation services (securing outdoor furniture, closing shutters, etc.) and post-storm inspections to assess damage, take photos, and notify you of any urgent issues. Priority is given to existing clients during active storm alerts.
Do you offer emergency visits?
Yes, we offer emergency response services during and after office hours. These non-scheduled visits are billed separately and available if a neighbor reports damage, your alarm system goes off, or a sudden issue arises.
What is the cost of Home Watch services?
Our pricing is based on home size, visit frequency, and any additional structures or concierge services. Basic Home Watch packages start at a competitive monthly rate. View our pricing page for more information.
How do I get started?
Simple! Just contact us here or call 904‑855‑7933 to schedule a free consultation. We’ll assess your property and create a custom Home Watch plan that gives you confidence, convenience, and complete peace of mind.
I’M INTERESTED IN THE HOME WATCH PROGRAM.
An unattended home is vulnerable to costly issues like water damage, break-ins, or neglected maintenance. Regular inspections by a professional home watch company can prevent small problems from becoming major expenses. In Florida, where home watch services are unregulated, choosing an NHWA-accredited provider like CrossView ensures accountability and excellence.
NEED MORE INFORMATION?
Get started with your FREE HOME WATCH PROPERTY CONSULTATION or if you just want a little more information, feel free to fill out this form.
